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Owen M.

Contributor Level

Total Points
89

1 Review by Owen

  • Trusted House Sitters

3/24/20

We have used TH house/pet sitters three time in the last year and have been very lucky to have had responsible, clean and caring sitters. Using their website and app is another story. Both are extremely non-intuitive and often take you to screens that have nothing to do with what you intended. They both look like they were written by someone who was starting their first job out of tech school. It is so bad, that we had a person contact us about when to come to sit a month after we had rejected them since we had already accepted someone else. This was very embarrassing for both parties. Other reviewers have shared their horror stories about bad sitters and so far we have been lucky. We will probably continue to use the service when Virus passes and people can travel again.

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Doug B. – Trusted House Sitters Rep

Hi Owen,

Thank you for your review and comments, I'm pleased to hear that you have been able to be successful through the site.

We're constantly looking to improve the site and make changes that make the platform work best for everyone. If you have ideas, or information that would help us in this regard, please do send it through to support@trustedhousesitters.com and the Membership Services Team will be able to pick it up and assist you, or pass along any ideas that you may have.

I'm sure you will continue to be a successful member of the community, and if there is something that we can do to help, please do let us know.

Kind regards,
Doug
Membership Services Operations Manager

Owen Has Earned 9 Votes

Owen M.'s review of Trusted House Sitters earned 9 Very Helpful votes

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