Paying for the coat was very cumbersome. It was difficult for them to accept that the address of the credit card was different from the shipping address. But that is how it goes when i need the coat in Norway and they do not ship to Europe and I fortunately have a sister in New York. However, the coat looked nice until you discover faulty sowing. The label says Ralph Laurel, but no information on what the material really is? Very suspicious! It looks like a Chinese copy and not the real thing.