Ordered goods, seller marked order as shipped and even provided tracking number, I could track, but when after 4 weeks goods did not arrive, seller told me that they didn't even ship because they don't have those goods available. DHGate resolution centre agreed to refund and said that they refunded, but after several weeks of wait I'm still waiting for it, probably will never get it
Hi Ova!
We are sorry for the experience you had with your order. Please send us your order number. That way, we can check on its details and assist you further on your concern.
If you have any other questions, please do not hesitate to contact us through the following link: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1 or send an email to customer-support@dhgate.com.
Regards,
Samantha
Customer Service Center
DHgate.com