I usually use other services when I shop from US stores to ship my purchases to my country but since this time I wanted a cheaper alternative given that the monetary value of what I bought was low I decided to give MyUS.com a try even though they had a lot of bad reviews, and trust me people, I wish I've trusted the reviews. Not only they lie about the fact that they will only consider the real weight of your packages, they will also include hidden charges that they don't tell you about, before they charge your payment card. I consolidated 3 packages for shipping using their service and at the time they told me that it would cost me 37$ which was more than I ought to pay in my opinion but I let it slip, so imagine my surprise when I discovered that they have actually charged my card 43$, and when I contacted their support service, not only they lied to me, they tried to make me look like the bad guy and started threatening me with their warnings and whatnot as if I was ever going to use their service ever again. Trust me guys the supposed savings that you would gain from them are not worth it and I thank God that only shipped using their service packages that haven't cost me much. I've heard and read much worse stories from people who shipped products worth hundreds or thousands of dollars through them and ended up either paying much more than they ought to, or lost their packages altogether.
Hello Oussama. Our apologies for an unresolved issues. We would be happy to elaborate on the details of your shipment and associated costs. Please get in touch with our support team via email so an account manager can get back to you right away. Thanks!