I had booked a tee time through golfnow and the day of the round I received an email from golf now stating that's they had received my cancellation request which I never made. I called the course and it turns out they close do to too much rain so it was out of my control but I haven't received a refund and if I do hopefully golfnow gives you a credit which usually is not what you paid and there's a lot of restrictions as to when you're able to use it. If the golf course closed it's not my fault so I feel customers should receive a credit back on their CC. Anyways be careful when using golfnow as they can be shady and you cannot contact anyone!