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80

1 Review by Orius

6/2/21

Have been a big consumer of this website since launch, and I'll say they have a great selection of tapestries and other such items. Very good quality too. But on my last purchase I encountered a problem I hadn't before. It was my best friend's birthday so I chose 3 that he would like, one of them being smash brothers. Now when I received his gift after promising him a smash brothers tapestry, it was not included in my shipment. Instead I was sent a rock and morty tapestry. Now this was clearly a mix up, which is fine no big deal. I contact a guy named Eli through their customer support team, he's a pretty nice guy. Proceeds to tell me it was an error during packaging and that if I send them 10 more dollars they will send me out the tapestry I ordered. Like are you kidding me? If I give you more money I will get what I was promised in the first place? Absolutely not. So I tell him I flat out refuse and that it was ridiculous of them to ask for payment which was already received, to cover the cost of their mistake. To this Eli responds with 'no worries, we will get that smash tap sent out to you right away!' lies. It's been 2 months since I ordered the tapestry and since then I have tried to contact them regarding the supposed 'smash tap' I should be receiving. To this my efforts were rewarded with their customer service email blocking my email address. Very childish games from a company that can't get a simple 3 poster order correct. In the past I would've gone out of my way to bring them business, and have sent many people to their sites for tapestries. Now I wouldn't even recommend them to my worst enemy. Empty promises, order inaccuracies, lies and evasion are all you can expect from this selfish site. Instead here is a link to a website with reliable staff and functional employees^_^ https://trippystore.com/collections/tapestries?cmp_id=*******458&adg_id=*******650&kwd=&device=m&gclid=Cj0KCQjw2NyFBhDoARIsAMtHtZ4qLs-9bqWDnfYJZwNOpJj-oDTVwejfWKAfnWnUPZL90HzFd-uOxtEaAmLcEALw_wcB

Products used:
Tapestries

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