Ordered a small dining set in mid-May and did not finally receive until mid-July, but had long since paid for the item. Multiple calls and emails with Wayfair did not help as the item was basically lost in shipping, sitting in a container somewhere. To their credit, Wayfair refunded me 10%, but it's not worth the stress of wondering if you'll ever get your item, when you're going to file a BBB complaint, etc. Will not use Wayfair again, they are just making a buck with a nice website but have no real operational oversight of the product or delivery.