Ondrea M.

I purchased an item from this site a few hours ago only to realize i received an item similar to it as a Christmas gift. I hurried to cancel the order and i have now sent out 2 emails, contacted my bank about this payment and started a "case" on their site. I have done what needs to be done according to their site and cancelled the order within 24 hours hence I expect a full refund. I am awaiting a response and I hope i will be able to share the experience with customer service. The reviews on this site threw me off but I hope the way they deal with my order will give me reason to leave a better review if the site deserves it. I give only 1 star because it is super difficult to cancel orders on the site or call customer service.