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I was editing a document for school, a six page lab, as an unregistered member. I came back to the document five hours later and it deleted all my work. Mother $#*!er, mother $#*!er, mother $#*!er. I wish I could take out an expense for psychological distress. It's $#*!ing finals week.
Ona A.'s review of PDFescape earned a Very Helpful vote
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The customer service number is a fraud. I have purchased PDFescape and I am having trouble...
Hi Ona,
We’re sorry about this situation.
It wasn’t our intention to disappoint you. But we feel fully responsible for what happened and for any inconvenience, this may have caused you.
Users' privacy is our number one priority. With the old version of the PDFescape, all files you upload as an unregistered member will be automatically deleted after 2 hours. We make no backup of the files. Since our service is automated, your files will not be manually monitored by anyone.
If you have other concerns or additional feedback, please don’t hesitate to reach out to our customer service team.
Regards,