Very rude customer service agents. One yelled at me and hung up on me. I placed an order on June 06,2019 in anticipation of father's day. I called to check on the status of my order and customer service agent yelled at me and hung up on me after I told her not to be rude. Deleted my account and cancelled my order. There are too many choices out there to be disrespected. Yves Rocher now is not the same as I knew it over 20 years ago. I guess I was holding on to memories of days past.