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Omid S.

Contributor Level

Total Points
164

2 Reviews by Omid

  • ASAP Tickets

3/30/20

ASAP TICKETS lacks a work ethic. ASAP TICKETS is quick in selling expensive tickets, but very slow in responding your inquiries, and reluctant in helping you when you need them the most. ASAP TICKETS often provide inaccurate information.
I purchased 3 tickets from ASAP TICKETS. The airline cancelled the flights and offered refund. Since I bought the tickets through ASAP TICKETS, airline asked me to get my refund through ASAP TICKETS. It is over a week I am trying to get my refund, but ASAP TICKETS is not responding.
After cancelling my return flight, I was very desperate to get back home in Canada from Manila, and tried to buy return tickets from ASAP TICKETS. This was my second experience with ASAP TICKETS. ASAP TICKETS travel agent first offered me 2900$/ticket (economy, one-way) and told me only 3 tickets are left. I did not accept the offer, and within a minute, the travel agent offered me the same tickets for 2000$/ticket. I feel they were trying to rip me off.
I strongly discourage you from working with ASAP TICKETS.

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Candice J. – ASAP Tickets Rep

Dear Omid, Thank you for your feedback. We just want to let you know, that airline tickets availability and prices constantly change and ASAP Tickets Agents do their best to find the lowest possible price.

ASAP Tickets Team

  • CheapOair

3/24/20

I waited over 6 hours, but was not able to speak to a customer service agent. Tried reaching via email many times, but no response.

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CustomerService C. – CheapOair Rep

Hi, we’re very sorry for the inconvenience. Unfortunately, due to an extremely high volume calls related to COVID-19, there are extended wait times across all customers services platforms.

We have a landing page that can help address your specific questions guide you toward a resolution!

https://www.cheapoair.com/travel-tips/coronavirus-alert/
Click the link for cancellation

Again, we’re sorry for the issues this has caused and we’re working to ensure every customer reaches an agent

Omid Has Earned 4 Votes

Omid S.'s review of ASAP Tickets earned 4 Very Helpful votes

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