I have the same service provided in the UK and also in Miami. NY box is very fast to ship out goods, but their customer service on line is not very friendly. Also the answers from the support mail take more than two days.
Omar A.'s review of NYBox earned 6 Very Helpful votes
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They work with bad companies like Aramex which is cheaper but you get what you pay for. Aramex...
They lost my 3 packages worth 2000$ each, and don't even reply back... Just evrrytime we are...