Olympia M.

Alway on point cuz of them and they alway help me proble the only store I'm asked if I need help every time I go by every employee

After I had my wallet stolen and all my check was in my wallet and to top it off I lost my job I called old navy and told them I need a new card because my wallet was stollen they sent me a new one and canceled my stolen one. I have no balance I pay on time every time after some time I went in and was going to buy some clothing for my son only for them to tell me my card declined Im like something not right so I called them and they said my card was cancled for no resaon what so ever how embarrassing to have a card declined never in my life has this happend to me they even send me anything saying my card has been cancelled to at least save me the embarrassment worst business ever!

It cost more to ship then the cheap crap they sell just say I know I'm not the only one thinking it!

I got a creat from them and was told too call to verify it was me they asked me questions about my ex and crap I diden't even know they said I failed their test questions and told me to email my ID and proof of address and said it would only take a few min. After they got my ID she told me to run my purchase through in a couple of hours by the end of that date was still not working so I called the next day and they told me it was going to be 24 hours not a few hours so I waited till the next day and then I called cuz it's still wasn't working and they told me I had to wait 72 hours and here it is 5 days later and it's still not working I'm done with this lying company