OLIVIA M.

I recently purchased a perfume called IVOIRE BALMAIN. I paid $20 for this bottle. Shipping was free... long story short, the code on the label on the bottom of the bottle shows that the perfume was produced in 2012! I sprayed it and now I smell like a old lady:(

I contacted Rue La La conceirge & was told that as an exception I will receive a full refund without having to return the item. Are you kidding me?! That is really insulting being that I paid for a OLD smelling perfume.

Also, there was a MICHELE watch sale where there was a Michele Deco Diamond for $289.99... the retail price was $2,095.00! I purchased it and then they canceled the order after almost 2 weeks. When I called Rue La La customer service, they told me that the company ran short on stock but will honor the price next time it becomes available. They told me I would have to pay for the price at the time the boutique is open, then I will get a refund. Makes me nervous to think I would have to pay probably over $1,000+ and then rely on Rue La La to keep their promise... we shall see. I have not seen the watch come back at all since that last time when I ordered it. I think they canceled the order because of the amount of money I paid for it...