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Olivia K.

Contributor Level

Total Points
85

1 Review by Olivia

  • WigOutlet

4/26/21

I would give them zero stars if I could for the customer service alone. They sent me a hair piece that was missing a clip so I asked for a return shipping label. They assured me that if I include a receipt, they will reimburse me for shipping. When I asked them about it after I had sent it back, they lied and said the item isnt damaged so they won't refund me for shipping... I have photos of the damaged item.

On top of the bad customer service, the quality was terrible, and like I said above, the hair piece was missing a clip.

This website is sketchy. Customer service is bad. Nothing good to say and will not be going back.

Service
Value
Shipping
Returns
Quality

Olivia Has Earned 5 Votes

Olivia K.'s review of WigOutlet earned 5 Very Helpful votes

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