Olivia H.

I'm absolutely appalled by the amount of packaging they are using at them monument. Items getting packed in separate boxes which could easily have been put in the same box and then padded out with extra paper. What a ridiculous waste! I know they're going to say the boxes and paper are recycled and recyclable but what they are clearly failing to acknowledge is that the recycling process itself burns huge amounts or energy!

They also dont have a proper customer complaints and feedback service. Perhaps the only way to get through to them is to alert Greenpeace and get them on the case. Clearly the only option they are leaving us is to publicly expose and humiliate them.

I will be boycotting them from now on!

WARNING: do not give your money to these thieves! I bought an amethyst wand from them for just over £100. Not only did it take 2 months to arrive, even though they are in the same country as me, but it arrived chipped. I was advised by someone who calls themselves "Saffron Marie" that if I returned the item, they would refund the postal fee and post a return. I did as they had instructed but 3 months has passed now and I have recieved no replacement, no refund and they are ignoring all my emails. I am now forced to escalate the issue to PayPal for a refund. Spare yourself the stress and keep your hard earned money safe by not trusting these crooks! Yoni Love couldn't be a more ironic name for this business!

UPDATE: this woman is continuing to harass me with attacking emails even though I have asked her to stop multiple times. I've been receiving these attacking emails almost every day for over a week now. She keeps trying it accuse me of slander, whilst calling me things like "vile" and "insane", for exercising my right as a customer to write public reviews. I am having to escalate the matter legally as she will not provide a refund and report her for harrassment. Avoid this company at all costs. Absolutely shocking! I've never known anything like it