I had buy a online jacket. Size of the jacket was medium size i needed small size. When i go to the store. Thet said they dnt have the small size. So i said. I am exchanging this jacket denim jeans! They just refuse to exchange they said return it and cash will go in ur account.so i ask them how much tym it will take they said it will take mininmum 8 or a month to refund in ur account. Seriously you guyz are playing with are emotions. Zara online sucks!