After you finalize your trip, the site gives you THE FINAL PRICE with "taxes and service charges included"... but when you click on make a payment button, there is a new final price, much higher than the original one... but it's too late to change your mind and cancel... what a scam?
Than you file a complain with Customer Care team and they do assign your case number but that's where it ends... no follow up and no resolution. Oh they also say in their response "Thank you for trusting us"... what a joke! DO NOT trust them... there are so many good travel websites that have the same deals but without scam.