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I ordered clothes my account shows delivered on the 4th of January 22 and as at today February 10,22. I have not received the clothes. All efforts to communicate don't work, I tried chat I noticed they constantly blocked or cut me off, I went through head office they said only means of communicate is online chat. ASOS now operate illegal way if blocking customers from direct contact. No customer care, no phone, everything is robot.
Tip for consumers:
Communication. Online robot chat is the only method to communicate with ASOS. It's not good.
Products used:
I bought clothes from ASOS in December 2021 and this is February 10, 2022, I still don't receive my order.
Olawunmi A.'s review of ASOS earned 2 Very Helpful votes
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For no reason they just blocked my account and my card, trying to contact costumer support, they...
