Oh D.

I think this site is awful! The prices are cheap but clearly they need to bump them up to get better customer service. I placed an order in December for some boots. They ended up charging me DOUBLE the amount and bouncing my account which I had to pay an additional charge for... even though it was their fault. It took me DAYS to get a hold of them over this and they pretty much told me there is nothing they can do but give me the extra money they charged back. It's now 1/17/13 and I still have not got the boots. First they put the wrong address on them and they got shipped to another customer, returned and now that they are here my carrier won't deliver the dumb things without a signature... I do have a job so I don't really have time for this so they are pretty much on the verge of being sent back to them. I'm about fed up! This site is ridiculous and I've spend so much time, energy and money over something I could care less about. Screw you Totsy!