O G.

Firstly, has anyone else noticed that 6.6% of reviews on Rightio's site are 1-star, whereas over 50% here (and way more than that elsewhere) are 1-star? I wonder why that is...

It's no wonder, though, that this company has £1.1million of liabilities. The engineer spun the very simple job out to last way longer than it should have
(they charge by the hour) and I had to get another company to come in
And finish the terrible job he did. The second (non-Rightio)
Plumber confirmed that the standard of the work was appalling and
Should have taken a quarter of the time (this guy did indeed do a brilliant
Job in a quarter of the time). I spoke with a Rightio representative on the phone, who seemed to enjoy repeating the phrase "we've concluded our investigation
And the plumber said that the times on the sheet are correct" (my other
Half, who was looking after our newborn daughter in the other room at
The time, unfortunately signed the document without knowing any better, trusting that they'd done a decent job). Their "investigation" is nothing. Scum, crooked company.