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1 Review by O

Five Star Fido

Five Star Fido

2/15/10

Five star fido is the worse place you can buy stuff from. I have order a $785.34 worth of stuff my 10 week old yorkie and 8 week old pomeranian and was double charged. I called to resolve the issue and to no avail i was also sent to voicemail. Finally I had to wait for the chat to pop and some rude guy told me that my bank had to release the fund. First before he told me that he didn't believe me about my big order and called me a liar which was very rude and then to find out I did have an order. He then told me that my bank had to release it in 2 to 3 business days. I called my bank and said they must release the retrieval reference number and trace id number. I called 30 times pressing both 1,2 and 3 and even an extension I had gained from the other phone call. No one picked up and then customer service voicemails got full. And to make matters worse its been 9 days and I only recieved 2 items out of 8 items ordered. Interesting. Never do business with them. They have poor customer service and rude business. I am informing the BBB on them as soon as tomorrow.

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