Oenone A.

This is a VERY dodgy outfit. I placed an order about 6 weeks before Christmas which never turned up. I repeatedly phoned (NEVER with success - all I ever got was a recorded message) and emailed - again, no reply. I then emailed twice, cancelling my order. I finally got an automated reply, offering me the options of waiting for my order or cancelling. Again, I cancelled. I never heard another thing from them, and never received my order, so I thought that was that.

Imagine my fury when I saw on my credit card statement that I have been charged for the order- a rather substantial amount, I might add. Ever since then I have been trying to communicate with them, but with the same total lack of success. I haven't given up the fight, but my advice is - stay away from them. There are many good websites out there, and one like this does them - and me - a great disservice.