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Purchased NFL tickets through TicketNetwork. Seats and delivery were as promised. Then I received my credit card statement... there was an additional separate charge from TicketNetwork above and beyond what was outlined when I purchased the tickets. I called the customer service number to have the charge removed and the representative said that it was a valid charge for taxes. This was not clearly outlined anywhere during the purchasing process and would have made the price for the tickets uncompetitive. The tax that was charged is not even the correct rate of the state in which the transaction took place. Do not buy tickets from this company as the full price is not clearly stated and they will make additional charges to your credit card without your consent. I will be following up with the Attorney General office in the state regarding this transaction.
Tip for consumers:
Do use this company until they improve transparency of all charges.
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I’m afraid we’re not able to calculate tax charges during the checkout process due to the fact that entertainment taxes are so ever-changing. Taxes on event tickets are based on the location of the seller supplying the order or the type of the event. Our checkout page therefore informs customers that the total ticket price of an order “does not include state or local taxes if applicable.”