oam s.

I buy a lot from ETSY and support small business and homemade items. In fact literally everything I have for my two children I have purchased from small sellers. I believe firmly in supporting small business. I know what I'm about to write is unfortunate cause of events and in hindsight I should have known better. But in my justification I have always had such great experiences with ETSY that I did not think anything bad would happen. I am writing this in the hope that no one else gets stung by this untrustworthy seller.

I recently tried to buy an outfit for my daughter 1st Birthday when I had trouble completing the purchased I contacted the seller she informed me to contact her via email and provided this on ETSY chat. I did so and discussed the order she informed me that I would need to order through her website and sent me a link. I went to her site and ordered the outfit.

I emailed to follow up on this and she informed me that I had only ordered a headband. I emailed her screen shots of the order and the page where this clearly stated outfit! It did not show any options and the heading clearly states OUTFIT. When I questioned this and sent her my order she became extremely rude and used abusive language! She called me insulting, that I thought I would get an outfit for 20$.
To say I was shocked is an understatement. I have no problem paying for items and to be honest 20$ for a baby tutu and headband I honestly thought was fair! When I informed her that I would need to go through ETSY if she was unprepared to refund. Her response said it all... " good luck going through etsy as you didn't buy there haha"

Whilst I am resigned to the fact that I have fallen prey to this unscrupulous seller I am writing this in the hope that no more innocent buyers fall prey to this women. She truly is giving a bad name to all those great small business and small sellers on here who I have only excellent words to say about!

I buy a lot from ETSY and support small business and homemade items. In fact literally everything I have for my two children I have purchased from small sellers. I believe firmly in supporting small business. I know what I'm about to write is unfortunate cause of events and in hindsight I should have known better. But in my justification I have always had such great experiences with ETSY that I did not think anything bad would happen. I am writing this in the hope that no one else gets stung by this untrustworthy seller.

I recently tried to buy an outfit for my daughter 1st Birthday when I had trouble completing the purchased I contacted the seller she informed me to contact her via email and provided this on ETSY chat. I did so and discussed the order she informed me that I would need to order through her website and sent me a link. I went to her site and ordered the outfit.

http://bespokedco.com/shop/baby-girls-first-birthday-outfit/

I emailed to follow up on this and she informed me that I had only ordered a headband. I emailed her screen shots of the order and the page where this clearly stated outfit! It did not show any options and the heading clearly states OUTFIT. When I questioned this and sent her my order she became extremely rude and used abusive language! She called me insulting, that I thought I would get an outfit for 20$.
To say I was shocked is an understatement. I have no problem paying for items and to be honest 20$ for a baby tutu and headband I honestly thought was fair! When I informed her that I would need to go through ETSY if she was unprepared to refund. Her response said it all... " good luck going through etsy as you didn't buy there haha"

Whilst I am resigned to the fact that I have fallen prey to this unscrupulous seller I am writing this in the hope that no more innocent buyers fall prey to this women. She truly is giving a bad name to all those great small business and small sellers on here who I have only excellent words to say about!