Nzola M.

I had a package on hold in My Suite for quite a while which then MyUS started charging me daily storage rates. I was a bit upset, but soon realize after talking with Julie that i was my fault that i was being charged storage fees, i should change my default addres to a country that there was no restrictions to export. This was explained to me in the past, but i thought MyUs would do it for me.

I manage to ship the item while talking to Julie and the icing on the cake was by the end of the conversation she mention that she would waiver the already charged storage fees.

MyUs never fails to amaze on the consistency and attention to customer service.

Thank you Julie, thank you MyUS