I TRIED OUT FOR THE 1ST TIME TODAY. WHAT A DISAPPOINTMENT!
I ORDERED 5 LAVAZZA COFFEE AND A LARGE CAN OF OLIVE OIL. WHEN THE BAG ARRIVED, THERE ARE ONLY 2 COFFEE, NOT 5! THEN I EMAILED INSTACART N CALLED IN. AN INDIAN GUY CAME ON THE PHONE AND HUNG UP ON ME!.
WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED! CALLED IN AND AN INDIAN SOUNDING GUY ANSWERED THE PHONE. HE SAID HE PLACED ANOTHER ORDER. SO I ASKED WHEN THEY ARE COMING. I ALSO ADDED THAT IF THE SOTRE HAD THEM, THEY WOULD HAVE DELIVERED. THEN I ASKED WHEN THEY RARE COMING. HE SAID ASAP. I SAID WHA'T ASAP? TIME FRAME. HE SAID 11AM TO 2PM! I AM IN NYC N NOW 215PM. SO I SAID HOW IS THAT POSSIBLE. HE HUNG UP ON ME!
UPDATE: SURE ENOUGH I HAD ANOTHER EMAIL SAYING THAT MY ORDER HAS BEEN CANCELLED! I TOLD THE GUY, IF THEY DID NOT SHIP THEM, THEN THEY WOULD NOT HAVE IT IN STOCK! WAS I RIGHT, OR WAS I RIGHT! HORRIBLE!