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Nuri O.

Contributor Level

Total Points
86

1 Review by Nuri

  • Banggood

2/19/19

Second chance; after I got a bad experience in Banggood, decided to give another chance, and booom... I
Placed an order with 3 items, when I was trying to do this web site
Was a little slow and maybe I pushed some button twice (i m not sure)
And I noticed this orders are doubled and I deleted second set of
Orders, then paid with my Visa card and I got notice "it will be
Checked manually in 1 business day" I said ok. Next day I got 2 emails
About two orders, it says it will be shipped soon or whatever, I tried
To contact helpdesk and I was 23 on line, after waiting almost 1/2hour I
Tried to explain the situation (it was not easy because agent Yvette
Was stopping me) anyway, at last she told me when I deleted the second
Duplicate order it went to "orders--recycle bin" woooowww, so
How many times I should delete? Anyway she told me I should post
Back second duplicate order and then they may return. It is
Totally time wasting I will not buy anything there again, never
Ever...

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Katherine L. – Banggood Rep

Dear Nuri O,

Thank you for choosing Banggood and sorry for any inconvenience caused.

We are sorry that we can not know well the details of your order, and we also take the security of your personal information very seriously. Therefore, if you have any other questions, we suggest that you could contact us via these links:
Personal Computer: http://www.banggood.com/Contact-Us_hi111
Mobile: https://m.banggood.com/contact_us.html

We will work on answering your questions as soon as possible and be ready to help you at any time.

Best regards,

Banggood Team

Nuri Has Earned 6 Votes

Nuri O.'s review of Banggood earned 6 Very Helpful votes

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