Nunya B.

I ordered a 90 day supply of contacts and used a coupon which made the price seem really good (40.48/box). $9.95 for shipping - not great, but, fair enough at 40 bucks per box. My contacts arrived. On top of the charge for two boxes and the shipping, I was charged $48.58 for "handling". This handling fee was not included in my purchase when I ordered. There is NO WAY I would have agreed to $48.58 for "handling" on top of a $90 order. This is a huge scam. I am waiting for their customer service to open to get an RMA number and return instructions, but I have a sneaking suspicion the "handling fee" will not be refundable. (I hope I am wrong). Avoid this website. They are SCAMMERS.

Update later same day: Contacted customer service and obtained a return label. After I specifically asked if the handling fee would also be refunded, was told the entire amount would be refunded. I asked for this in writing and got an email from the individual customer service representative. I really don't know if this will mean anything, but, I returned the contacts. Now I wait to see if I am refunded. (Word to the wise - it would be far easier to shop somewhere that is upfront about price.)