I don´t have an answer from this company.
Their phone number it is not avaible, does not exist.
The hotel does not have any reservation, I know that my name should be disposible to the hotel only 72 hours before the check in, but to warant that I got the room avaible at least the Hotel should have from you any contact, which does not hapened.
It is very strange.
How can I make the cancellation, because I begun to don´t have any trust in your company.