We recently reviewed your feedback and wanted to follow up with you.
Oh no! We are so sorry for any issues using our platform. I have advised our Product Team of your feedback in the hopes we can streamline our services to be more user-friendly and efficient for all. Please know if you have any difficulty logging in you can always call us at (844) 988-7233, our phones are open Monday-Friday from 7am to 3pm PDT and one of our lovely Member Care associates would be more than happy to assist you. Alternatively, we respond to emails 7 days a week and do our best to reply as quickly as possible.
It's very frustrating to feel like you're not being understood or that you're not getting the help you need. It is always our goal to provide excellent customer service, If there's anything else specific you'd like to share, that would help make your Tradesy experience even better please let us know. We want to do anything we can to make each experience worthy of your best possible rating!
“Tradesy has always been a hassle-free and worry-free...”
9/23/21
Verified site experience
• Previous review
Tradesy has always been a hassle-free and worry-free experience. I have only encountered quality sellers.
Reason I chose this business:
Had the item I wanted, and the $100 promotional discount.
Hi There,
We recently reviewed your feedback and wanted to follow up with you.
Oh no! We are so sorry for any issues using our platform. I have advised our Product Team of your feedback in the hopes we can streamline our services to be more user-friendly and efficient for all. Please know if you have any difficulty logging in you can always call us at (844) 988-7233, our phones are open Monday-Friday from 7am to 3pm PDT and one of our lovely Member Care associates would be more than happy to assist you. Alternatively, we respond to emails 7 days a week and do our best to reply as quickly as possible.
It's very frustrating to feel like you're not being understood or that you're not getting the help you need. It is always our goal to provide excellent customer service, If there's anything else specific you'd like to share, that would help make your Tradesy experience even better please let us know. We want to do anything we can to make each experience worthy of your best possible rating!