All around suckiness. The merchandise is crap--cheesy, cheaply made, totally tossable. S&H outrageous. Takes 4 weeks to arrive. When the crappiness is discovered, refund is impossible. There is NO reason to buy anything from them... Do the contests, sure... I actually won small sums twice--probably worked out to 1/100 of a cent per hour of my time, but it's a fun time-waster when watching the tube. Otherwise--no sale!