We ordered a dispenser and water as our old machine suddenly broke. We were supposed to receive the delivery Wed. 7/26, to no avail. The driver called his supervisor on speaker phone who could not be bothered to talk to us about the issue. Said "I have to go outside for something"! I was finally able to be transferred to a local supervisor who took all the details of the issue and has not followed up yet. Bear in mind this is a medical facility and the weather today is 90+ degrees.
This is unacceptable. No wonder this company's rating is so low!