I shopped here for about 6 months. What I noticed was a pattern of emails with deceptive promotional discounts. When I'd shop and go to use the discount, I'd find the discounts never "applied." When I went to customer service, they'd say, "sorry, the promo code doesn't apply to what you selected." Everytime, no matter what I selected to buy, I could NEVER use the discount. Beyond frustrating. The last straw was a promo code the company applied for my being such a great customer, spend $100, get $50 off. Again, no go. The clothes are expensive and not well made. Without a discount, and it's not close to worth it.
I'm a hard working nurse. There's a lot of other plus size clothing companies out there that not only have excellent customer service, they have have well made clothing and stand by the discounts they offer.
I will not be shopping there again.
Dear Yvonne J.
Thank you for taking your time to write your review.
After the receiving of your order, the processing time varies depending on the specific product with the average processing time approximately 3-5 business days; however, it can also be affected by the item's stock status.
We have checked your ticket, our colleague has offered you the refund, please check it.
We offer our sincerest apologies to you for the issue.
Best regards,
Trendsgal.com