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Warning. Read the return policy carefully. Unlike every other company I have dealt with in my life, these people have an extremely unreasonable return policy. I did make a mistake ordering the incorrect size. It is reasonable for me to be responsible for the return shipping cost. However, they are serious about a restocking fee of $25 for a $30 order. I'm going to contact my credit card company to pull back the payment funds. I'm ready to fight this nonsense for all of us. The product was fine that's why It got the one star.
Not R.'s review of Wordans CA earned 4 Very Helpful votes
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Dear Customer,
First and foremost, I would like to express our sincere apologies for your experience. We at Wordans make sure our customers are always satisfied with our service and customer experience.
I am sorry to read that we did not meet your expectations and please, rest assured that this is not the level of service that we aim to offer. We value our customers deeply and your feedback is extremely important for us, as it will help us improve our services.
Please do not hesitate to email me at tadzio.pasqualini@wordans.com to discuss this further.
I am looking forward to hearing from you and once again, my sincere apologies.
Best regards,
Tadzio Pasqualini
Head of Customer Experience
Wordans