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Nothanks n.

Contributor Level

Total Points
85

1 Review by Nothanks

  • Athleta

2/11/18

Bottom line - they only care about money and not customer satisfaction. They screwed up my order and refused to fix it. They have a color labeled on their site which is a light blue color, they sent me a navy instead. I brought it to their attention and included pictures of the colors they have listed and the color they sent me. They asked me to call them (on Superbowl Sunday). I have to say one of my biggest pet peves is when a company can fix something via email and ask that you call. Why? So you can wait on hold forever and have someone verbally give you the run around. They sent me another tank again, the wrong color came again. Several emails later and they still refuse to send me the correct color. I am done with Athleta and their horrible customer service. They also have a brand new person answering your emails, these people do not read your previous emails so you have to explain each and every time the same story. Lord help me they are the WORST!

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Nothanks N.'s review of Athleta earned 5 Very Helpful votes

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