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No T.

Contributor Level

Total Points
96

1 Review by No

  • Hubspot

12/24/20

Well there goes 300 and a waste of tons of time. I don't know what business people who post positive Hubspot reviews are using this for. I'm really curious what tasks they find it useful for. This is the worst platform I've ever experienced for free much less paid.

I tried marketing and sales hub ($100 a month total for 2 users-other user never signed on) and all I needed was to send occasional bulk emails (3-5 at a time) to contacts including a few attachments and track opens. In three months - admitted, the effort was off and on - I still don't know how to do this fluidly. I may have managed it once.

The only thing this platform was interesting for was tracking email opens. Even then, I had to "add" hubspot every single time I sent an email. At $100 a month I don't care that much and even the tracking performance was spotty. Sometimes no "open" reported although I know emails were opened, but sometimes it showed an insane number of opens - past what could possibly be right.

What I did find during my (mostly fruitless) efforts to locate online help on the site were CONSTANT upsells. Tons of promising "features" that - oh sorry, you don't have that! - But here's a redirect to our sales team for information on this feature. So suck more time on this ad, but still never learn how to do the task you came hoping to learn. So frustrating.

Not intuitive, importing was painful, organizing fields was a nightmare, doesn't perform basic things I needed - and try getting some help! They're willing to email an article (gee thanks, I'm paying 100 a month for this?), which may or may not be on point. No follow up unless they see you looking at an upsell, then they might!

This platform suc*s. After several months, I cancelled what never was useful. Spare yourself the pain.

No Has Earned 16 Votes

No T.'s review of Hubspot earned 16 Very Helpful votes

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