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No T.

Contributor Level

Total Points
170

2 Reviews by No

  • Spectrum

5/18/18

It's not enough that we lose connectivity for a day, once a month, but their stupid TV receivers lock up occasionally and require a reboot which takes 20 minutes before you you can watch TV. On top of all of that, their customer service is horrible and when their is down time, they won't tell you the estimated time that service will be restored. If you work from home I highly recommend you ditch them ASAFP!

  • Wayfair

8/30/17

After selecting the items I wanted, Wayfair asks you "When would you like the items delivered?" I selected a delivery date which I expected them to meet. After I ordered the items and paid for them the next day I receive an email. Of all the items I ordered I had selected a specific date. Wayfair shipped half the order already (weeks in advance) and the other items won't be shipped until 6 weeks later. When I called Wayfair their excuse was "It takes them a long time to drive from the West Coast to the East Coast" SIX WEEKS?! I can make that drive in 3 days. It doesn't take 3 weeks. Two weeks yes, but not SIX WEEKS. I had to cancel the order. I'll buy locally. I don't care if its more expensive. The lying and crappy customer service was enough for me to tell Wayfair to take a hike. Avoid them at all costs if you can. I know we want to save money but honestly, I'd rather pay more to get better customer service.

No Has Earned 10 Votes

No T.'s review of spectrum.com earned 3 Very Helpful votes

No T.'s review of Wayfair earned 7 Very Helpful votes

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