If your looking for expert advice, dont bother. If you dont know what you need specifically, like bar types or chain recommendations, they will not search and suggest what is best for your application. I have older chain saws (Homelite Super XL and Craftsman 3.7) and needed 28" bars for them and since I didnt know, they would not suggest. In fact, I was told; "if you dont tell me the specs, I cannot suggest anything" They are NOT experts there, but catalog hunters. I can do that myself. Its no wonder they keep spouting "We cant suggest anything as we dont want to be responsible". I wont be spending my money here. Very dissapointed