Developed in part with a grant from
the National Science Foundation

Member since June 2019

  • Reviews 1
  • First to Review 0
  • Thank Yous 0
  • Fans 0
  • Profile Views 32

Review Distribution

5 stars
4 stars
3 stars
2 stars
1 star
1

1 Review by Norma

iHerb

iHerb

6/25/19

I ordered products for my brother and received email that order was placed and an expected delivery date. A few weeks later my brother called asking when will items arrive. I went in my old email and found order to reach out to company. I tried calling to no avail and finally got thru chat. They told me my order was cancelled ( by them) because they needed a bank code of some sort authorizing transaction, no not the 3 digits on back of card. I'm assuming this was because I was shipping to a diff address. They told me to submit this info thru the acct I set up on their site. I went to site and was locked out! I got thru on phone by repeatedly calling. Lady said someone will call you. Someone called and seemed concerned said she'd look into it. I told her I couldn't get into acct to give them info they requested, bty No other on line transaction ever asked for this. So I was treated like a criminal for trying to use my own credit card. Needless to say they NEVER resolved issue. So I went to another vitamin company. I used A1 Supplements for my brother's order. I also use Vitacost and Lucky. No problems there!

Norma Has Earned 2 Votes

Norma A.'s review of iHerb earned 2 Very Helpful votes

Norma hasn’t received any thanks yous.

Norma doesn’t have any fans yet.

Norma isn’t following anybody yet.

Similar Reviewers on Sitejabber

wallyb17
WALLY B. reviewed iHerb
10/15/19

iHerb offered me an online Promo Code: LOYALTY10 to save 10% instantly on their order when they...

sharonf219
Sharon F. reviewed iHerb
10/6/19

I requested to return an item purchased and received instructions on where to return the product...