Birdie B.

I question the company's integrity. My daughter ordered a prom dress from their website and shipping took a VERY LONG time. The dress finally arrived today, poorly packed. Unfortunately, the dress was big, well made, but the zipper was very noticeable. When I checked the return policy, you are instructed to contact the company for their address. I'm not kidding, it took almost an hour to get the address from an online support agent. They even requested a picture of my daughter wearing the dress to confirm that it was in fact big. POOR customer service and POOR experience! STAY AWAY and save your time, money and dignity. I can say it was a humiliating experience. I truly hope I get my refund!