We’re in this together! Stay safe with our COVID-19 guide

View
×
Developed in part with a grant from
the National Science Foundation

Birdie"birdieinbowie" B.

  • 1 Review
  • 6 Helpful Votes
  • 0 Thank Yous

Experience: Clothing & Fashion

Member since April 2015

  • Review

    1

  • First Reviews

    0

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    143

Review Distribution

1 Review by Birdie

4/23/15
I question the company's integrity. My daughter ordered a prom dress from their website and shipping took a VERY LONG time. The dress finally arrived today, poorly packed. Unfortunately, the dress was big, well made, but the zipper was very noticeable. When I checked the return policy, you are instructed to contact the company for their address. I'm not kidding, it took almost an hour to get the address from an online support agent. They even requested a picture of my daughter wearing the dress to confirm that it was in fact big. POOR customer service and POOR experience!!!! STAY AWAY and save your time, money and dignity. I can say it was a humiliating experience. I truly hope I get my refund!!!

Birdie Has Earned 6 Votes

Birdie B.'s review of NewDeve earned 6 Very Helpful votes

Birdie hasn’t received any thanks yous.

Birdie doesn’t have any fans yet.

Birdie isn’t following anybody yet.

Similar Reviewers on Sitejabber

angelam607
12/15/19

The dress was horrible and looks like it was made by a Kindergarden Class. I requested a refund...

jolienv
11/19/17

If you ever considered ordering a wedding dress online, especially from DHgate, please...