Have been using GoodRx for about a year now. At first, there didn't seem to be any problem with the prices quoted with the online coupon and the drug store prices. However, recently I have run into a problem with pharmacies honoring the prices quoted and what they actually charge for the prescription. Example: Nitroglycerin tablets at Kroger should have been $13,58 as per online coupon. But, when filled, Kroger wanted to charge me $44 saying a disclaimer on the coupon states prices were only suggestions. It was at their discretion to honor the coupon or not. So, I took my prescription to Walgreen and although I ran into the same issue (coupon was for $15 and changed, Walgreen charged $21) with the Pharmacist complaining that GoodRx was not reimbursing them to make up the difference in pricing. Not sure if this will continue, but either way, make sure you check with the pharmacy on pricing when using GoodRx coupons so you are not caught off guard when picking up your prescription.
We can help. Please email help@goodrx.com. The pharmacist was confused - we don't reimburse pharmacies anything.