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You can make a reservation with just one click. With a smartphone or tablet, simply an inadvertent screen soft touch... and you are CHEATED. Even if you cancel it 10 seconds later, you are into the "cancellation policy". In many cases, a full day of stay will be charged to your credit card. If you can communicate with booking (very hard, certainly) it's absolutely useless. They will simply invoke the "cancellation policy". I had their "Genius" category and nothing. They don't mind to lose a good customer for ever. They simply prefer to CHEAT you. It's unbelievable but it's true.
Norberto V.'s review of Booking.com earned 5 Very Helpful votes
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