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Noor K.

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Member since December 2020

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1 Review by Noor

12/8/20

I needed a part for my faucet. They did initially respond to my request, but were otherwise dismissive and unhelpful, eventually ignoring my subsequent emails. And their product did have issues, such as a small leak, a missing part, and poor design with regard to unsupported weight.

kbs2
KB s. – Kingston Brass Rep

Hello Noor,

Sorry to hear the service you received, we cannot find any records of your claim. Please email cs130@kbrass.com to assist on your issue your are having, again we are sorry for the inconvenience we have caused.

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