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My paper was due within 24 hours, it took them an additional 12 hours to complete the paper and when I finally receive it, it was not exactly what I asked for. They are not recommended for college papers, matter of fact don't even waste your time. I asked for a partial refund because I understand that the writer at-least made an effort (although they written me a low-quality paper)... the customer service representative had the nerve to tell me "under our policy, we can not provide you with a refund" smh, when it says money back guarantee at the bottom of the page. I WARN YOU TO LOOK ELSEWHERE
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The writers seem to be not as good as my earlier experience last year. I am being charged for...
Dear NoneYa, hi there!
I’m so sorry if you were disappointed. And I wish so much to see and check your order. Could you please provide it?
You’re right, we do have Money back guarantee policy. You can read this document in the same called section of our website. According to it there can be some cases when the refund is unfortunately impossible. However, if you send me your order number to support@paperhelp.org, I’ll see what is the case with your order and try to find a beneficial solution for you.
Hope to hear from you.
Alan, Customer Care Manager
Email: support@paperhelp.org
Toll-free: 1-888-318-0063