nonas17

Nona S.

Contributor Level

Total Points
80

1 Review by Nona

3/29/22

BUYERS BEWARE! DO NOT BUT ANYTHING FROM THIS COMPANY! I HAVE WAITED ALMOST A MONTH FOR MY ORDER. I HAVE CALLED CUSTOMER SERVICE MULTIPLE TIMES. WHICH IS A COMPLETE JOKE! MY DELIVERY DATE CHANGES EVERYDAY. CUSTOMER SERVICE WILL NOT GIVE ME A REFUND UNTIL MONDAY 4/4. THEIR CUSTOMER SERVICE WOULD NOT DO ANYTHING ACCEPT OFFER ME TO PURCHASE 5 EMERGENCY BATH BOMBS UNTIL MY ORDER ARRIVES! REALLY! I HAVENT RECEIVED THE FIRST ORDER! YOU THINK IM GOING TO ORDER SOMETHING ELSE! I CALLED FEDEX AND WAS INFORMED TO CONTACT FRAGRANT JEWELS. WHICH WAS ABSOLUTELY NO HELP! I WILL NEVER PURCHASE ANYTHING FROM THIS COMPANY AGAIN! I POSTED A BAD REVIEW EARLIER AND OF COURSE IT WAS TAKEN DOWN. THEY DONT WANT CUSTOMERS TO KNOW HOW BAD THEIR CUSTOMER SERVICE IS!

Products used:
Bath bombs and candle I ordered never received

Service
Value
Shipping
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Quality

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