Give you option to pay upfront for a discount, then of course can't cancel and get your money back when nothing works, and 80% of the profiles are spams.
Can't upload a 2nd picture, just says error- nobody there cares about the problem. Can't mark people who don't respond off your list, so they same people that don't respond keep coming up. Limited criteria to search on (no language, their preferences so you contact people that otherwise you would have known, aren't interested in you, then you can't mark them off so they keep getting thrown in your face). Just mindless guessing game, and no refund if you are unsatisfied and want out.