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Noelle K.

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1 Review by Noelle

Joann Fabrics

  • Joann Fabrics

“Wrong Product Shipped. Still waiting a month later on Customer Service to respond.”
6/3/20

I ordered multiple yards of a fabric. They shipped the wrong fabric. On May 6th, I called, was redirected to email, them, sent screen shots of correct fabric and the order. No response. Sent multiple emails in between now and then. I really just want my money back now. Pretty sure no one is reading their customer service emails. Called again today, still redirected to email. I'm pretty sure chickens are reading their emails and are pecking on "delete" key. I realize these are unprecedented times, but... come on...

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