I ordered from WW for the first time last week, and I was so disappointed, I won't be returning. I ordered three tunics on sale from the WW brand. All of them were made with this weird, stiff fabric with no give. They say they're 100 percent cotton, but it didn't feel like cotton to me. Plus, the size chart is off. They run smaller than other brands. So as I begin the process of returning the shirts, I realize there is a $7.50 fee just to send them back! I guess I've gotten spoiled with sites like Amazon, because it never occurred to me that they would charge me a return fee. This company has other terrible reviews online that I wish I had read before ordering from there. But they had good reviews in a Facebook group I belonged to at the time, so I thought I'd give them a shot. I'm just hoping this return goes smoothly and I get my money back (or what I can get of it).
Hi Noelle, my name is Corinne; I am a Customer Service Specialist with Woman Within. We are disappointed to hear you were not satisfied with your recent order. I'd be happy to ensure the return is processed correctly. Please email me directly at social.media@fbbrands.com with your order number, last name, and zip code.