Noella D.

This app malfunctioned yesterday and I almost had the police involved. I dropped my daughter to school at 7:15am. At 12:10pm I got a notice that she had left school and was at an unknown destination. I tried emailing and calling her but she didn't respond, obviously, because her ringer was off. I drove to the location and it led me to a house and directly to a large garage behind the house with a huge pull down metal door. She finally texted back and said she was in class. BUT THE APP WAS SHOWING ME SHE WAS IN THIS GARAGE! Luckily my 21 yr old son was home. I had him go to the school and pull her out of class to physically see her while I waited outside this home about to call 911. SHE WAS AT SCHOOL AND SECURITY THERE SAID THIS HAPPENS ALL THE TIME! This was one of the most stressful and worst experiences of my life. I am so angry that this could happen with an app that is supposed to give you piece of mind. DO NOT USE THIS APP AND DO NOT GO THROUGH WHAT I JUST DID.